Step 2: Set up Operations

In this step, you will set up your operations, now that you have synced all of your entities across Motive and your existing system. You now have total synchronization between both the systems.

Setting up operations typically includes the following steps:

• 2A: Track vehicles and assets
• 2B: Get the available time of the drivers.
• 2C: Establish communication with your drivers.

2A: TRACK VEHICLES AND ASSETS

To plan a dispatch effectively, having up-to-date information about drivers, vehicles, and assets is essential. Motive's ELD and mobile app provide continuous tracking of vehicle and driver locations. The _locations endpoints allow you to access real-time locations for all company vehicles, a vehicle's location history for a specific day, and current locations of drivers and assets across the fleet. Start by gathering detailed information about the vehicles in your fleet.

TRACK VEHICLES: GET https://api.gomotive.com/v1/vehicle_locations

• Fetch all the necessary info such as the vehicles of your fleet, locations, driver and other information.

TRACK ASSETS: GET https://api.gomotive.com/v1/asset_locations

• Fetch all the information about the trailers, cranes, or any other hardware equipment that is used by your fleet.

2B: GET AVAILABLE TIMES OF THE DRIVERS

Now that you have the info on all the vehicles and assets, you must fetch the time of the drivers so that you can assign the drivers accordingly. The available times allows you to determine the HOS of the drivers and then you do not schedule a driver who is on a break or off duty.

GET DRIVERS AVAILABLE TIMES: GET https://api.gomotive.com/v1/available_time

• This endpoint lists all the drivers in your fleet with available time and their available service times. You can also the modify the query to include an array of driver IDs, that will allow you to view the available times for all those drivers. The response shows the driver info, duty status, last few shifts, time remaining and others.

2C: ESTABLISH COMMUNICATION WITH DRIVERS

After determining the hours of your drivers and assigning them accordingly, you must establish the communication with your drivers, which is nothing but sending and receiving messages. Use the following endpoint for sending and receiving messages:

SEND A MESSAGE: POST <https://api.gomotive.com/v2/messages

• Send a message to a single driver or a group of drivers by mentioning their receiver_ids and the body along follows on. Motive supports to and fro communication with the drivers through the Motive app. You must also input the sender_id. If you want to specify a different user, you can use the X-USER-ID header.